{"id":171,"date":"2011-08-08T20:44:16","date_gmt":"2011-08-09T02:44:16","guid":{"rendered":"http:\/\/sw-businesssolutions.com\/?page_id=171"},"modified":"2020-01-09T15:37:35","modified_gmt":"2020-01-09T21:37:35","slug":"support","status":"publish","type":"page","link":"https:\/\/sw-businesssolutions.com\/?page_id=171","title":{"rendered":"Support"},"content":{"rendered":"\n<h4>Business Solutions&nbsp;strives to offer its customers the best support services available.&nbsp; In order to do that, we have implemented&nbsp; systems so that information between Business Solutions and our&nbsp;clients are seamless.<\/h4>\n\n\n\n<hr class=\"wp-block-separator\"\/>\n\n\n\n<h4><\/h4>\n\n\n\n<p>If you are a current client&nbsp;and have been setup with your customer portal&nbsp;credentials, you may send an email to <a href=\"mailto:support@sw-businesssolutions.com\">support@sw-businesssolutions.com<\/a> to submit a ticket or click on <a title=\"Business Solutions Customer Portal\" href=\"https:\/\/support.sw-businesssolutions.com:4962\/\" target=\"_blank\" rel=\"noopener noreferrer\">Support<\/a>&nbsp;to gain access to the customer portal which gives our clients the ability to create tickets, review progress on tickets, check billing items, search our knowledge base and gain access to any&nbsp;license agreements they&nbsp;may have purchased from us.<\/p>\n\n\n\n<p>If you have not been setup with your customer portal credentials, please contact us at 417-763-3707 during business hours.<\/p>\n\n\n\n<p>If you would like to contact us by phone, our business hours are 8 a.m. through 5 p.m., Monday through Friday.<\/p>\n\n\n\n<p>If you have after hour support (additional charges will apply), contact our phone service at<tcxspan tcxhref=\"https:\/\/iitc.3cx.us\/webclient\/#\/call?phone=4177633707\" title=\"Call  417-763-3707  with 3CX Web Client\"> 417-763-3707 <\/tcxspan>during after hours and follow the prompts for after hour support.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Business Solutions&nbsp;strives to offer its customers the best support services available.&nbsp; In order to do that, we have implemented&nbsp; systems so that information between Business Solutions and our&nbsp;clients are seamless. If you are a current client&nbsp;and have been setup with your customer portal&nbsp;credentials, you may send an email to support@sw-businesssolutions.com to submit a ticket or [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":4,"comment_status":"open","ping_status":"open","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"_links":{"self":[{"href":"https:\/\/sw-businesssolutions.com\/index.php?rest_route=\/wp\/v2\/pages\/171"}],"collection":[{"href":"https:\/\/sw-businesssolutions.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sw-businesssolutions.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sw-businesssolutions.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sw-businesssolutions.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=171"}],"version-history":[{"count":17,"href":"https:\/\/sw-businesssolutions.com\/index.php?rest_route=\/wp\/v2\/pages\/171\/revisions"}],"predecessor-version":[{"id":2204,"href":"https:\/\/sw-businesssolutions.com\/index.php?rest_route=\/wp\/v2\/pages\/171\/revisions\/2204"}],"wp:attachment":[{"href":"https:\/\/sw-businesssolutions.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}